Delivery Information

Shipping

From the Himalayas to Your Doorstep

Logistics

Delivery Zones & Times

We deliver the sacred treasures of the Himalayas worldwide

Domestic
5-7 Days
Mainland China
Free over £100
Asia Pacific
7-14 Days
Japan, Korea, SE Asia
Free over £150
Global
14-21 Days
Europe, Americas, Others
Free over £200

Shipping Details

Packaging
All items are carefully packaged with protective materials to ensure safe transit. Thangkas are shipped in rigid tubes with acid-free tissue. Jewelry comes in silk-lined boxes. Fragile items like silverware are double-boxed with foam cushioning.
Insurance & Tracking
Every shipment includes full insurance coverage and tracking. You will receive a tracking number within 24 hours of dispatch. For items over £500, signature confirmation is required upon delivery. We use trusted carriers: DHL, FedEx, and SF Express.
Customs & Duties
International orders may be subject to customs duties and import taxes depending on your country's regulations. We declare all items as "handicrafts" and provide necessary documentation. Customers are responsible for any customs fees. For EU customers, VAT is collected at checkout.
Documentation
Each shipment includes a certificate of authenticity, care instructions, and customs documentation. For consecrated items, a blessing certificate is included. Limited-edition pieces come with a numbered certificate and the artist's signature.

Standard Shipping Rates

Region Standard Express Free Threshold
Mainland China £8 £15 £100
Hong Kong, Macau, Taiwan £12 £20 £120
Japan, South Korea, Singapore £15 £25 £150
Rest of Asia £18 £30 £180
Europe & UK £22 £35 £200
North America £25 £40 £220
Australia, New Zealand £25 £40 £220
Rest of World £30 £50 £250
Member Shipping Benefits
Kelsang Members enjoy standard shipping rates.
Tashi Members receive free standard shipping on all orders over £50.
Gyaltsen Members enjoy complimentary express shipping on every order, regardless of value.
Learn More About Membership →